Despite popular suggestions or forecasts that the research profession was/is in decline, this report shows that our industry recorded continued growth in 2017, following the turnaround shown in 2015. In contrast with last year, not all regions show growth; nonetheless all anecdotal evidence from commentators in those markets is positive, and some of them have successfully expanded their local measure to incorporate a wider selection of services and providers. The relationship between local currency measures and then the subsequent impact of inflationary effects and/ or currency exchange rates, remains challenging; nonetheless, only very few markets show a decline in local currency terms (and the biggest market USA records above average growth of +1.6%). This issue sees our commentary chapters concentrate on automation, A.I. and some of the newer trends in our profession, all of which make for fascinating reading!Check it out on ESOMAR Publications Store!
The rapid explosion of technology has led to a new age where the checks and balances of ethical data collection and self-regulation that grew organically over the past 70 years are now often 'overlooked' in favor of speed and cost-efficiency -all these with detrimental effects. As part of ESOMAR's continued commitment to better understand how data is being used within and outside of organizations, how it is being controlled, and who 'owns' that data, we partnered with Kadence International to conduct a study amongst executives working in marketing, advertising, market research, and IT in North America, Europe and Asia. The results showed that although business leaders around the world put a high commercial value on consumer data, they pay far less emphasis on ensuring its security.
In 2012, ESOMAR published 24 Questions to Help Buyers of Social Media Research. These questions were intended to help users of social media research consider issues that might influence whether a social media listening tool was fit for the purpose of a particular research objective, whether qualitative, quantitative, or both. The questions were designed to help users gain a better understanding of the services being offered and ensure that what they received from a social media data provider was what was expected. Over the intervening years a great deal has changed in terms of the types of data available for analysis, the sources for such data, the ways in which researchers acquire and analyze it, the technologies used, the industry players, and the regulatory environment, to name a few. Of special note is the interest in moving beyond text to include the broader category of unstructured data (text, images, audio, and video) and the expansion of potential sources beyond social media to include, for example, survey open ends, focus group transcripts, call center interactions, and more. At the same time, the software tools for analyzing these types of data have grown in number and capabilities. The purpose of this document is to update ESOMAR's guidance to better reflect current practice in market, opinion, and social research and data analytics.
This paper reviews the key ethical, legal, technical and data quality challenges researchers face when working with these new data sources. Its goal is to start a conversation among researchers aimed at clarifying their responsibilities to those whose data we use in research, the clients we serve and the general public. It uses the term secondary data to mean data collected for another purpose and subsequently used in research. It expands on the traditional definition of secondary data to account for new types and sources of data made possible by new technologies and the Internet. It is used here in place of the popular but often vague term, big data, and is meant to include data from various sources, such as transactions generated when people interact with a business or government agency; postings to social media networks and the Internet of Things (IOT). It is distinct from primary data, meaning data collected by a researcher from or about an individual for the purpose of research.
This document provides guidance to researchers on the special care required when undertaking research with children, young people, and other vulnerable individuals. Its principal focus is the ethical and legal issues involved, rather than the technical problems of such research. Thus, the welfare of individual data subjects is the overriding consideration. They must not be disturbed or harmed as a direct result of participating in research, or having their data processed and analysed for a research purpose.
The ICC/ESOMAR International Code on Market, Opinion and Social Research and Data Analytics, which was developed jointly with the ICC (International Chamber of Commerce), sets out global standards for self-regulation for researchers and data analysts and is undersigned by all ESOMAR members.
The ICC/ESOMAR International Code on Market, Opinion and Social Research and Data Analytics, which was developed jointly with the ICC (International Chamber of Commerce), sets out global standards for self-regulation for researchers and data analysts and is undersigned by all ESOMAR members.
The ICC/ESOMAR International Code on Market, Opinion and Social Research and Data Analytics, which was developed jointly with the ICC (International Chamber of Commerce), sets out global standards for self-regulation for researchers and data analysts and is undersigned by all ESOMAR members.
Global Market Research 2017 is the 29th annual industry study undertaken by ESOMAR, in cooperation with BDO Accountants & Advisors. The report reviews the size and performance of the market research industry and explores how the research market continues to expand, using data collected by national research associations, leading companies, independent analysts, as well as ESOMAR representatives. The report is widely used as a point of reference for business investment plans, growth opportunities, merger and acquisition preparation, research projects, academic theses, market studies and reports, as well as advertisements. This year's report includes the research turnover and growth data of more than 90 countries.Check it out on ESOMAR Publications Store!
The purpose of this document is to provide researchers, especially those working in smaller organisations that might not have extensive resources or experience in data protection requirements, with general guidance on their responsibilities within a global data protection framework to ensure that data subjects retain control over their personal information. The specific framework used was developed by the Organisation for Economic Cooperation and Development (OECD). This framework includes a set of eight principles for use in designing programs to ensure privacy and protect personal data.
This ESOMAR/GRBN Guideline on Mobile Research is intended to support researchers, especially those in small and medium-sized research organisations, in addressing legal, ethical and practical considerations when conducting research using mobile devices. It explains how to apply the fundamental principles of market, opinion and social research in the context of the current legal frameworks and regulatory environments around the world. It supplants previous separate guidelines released by ESOMAR and GRBN in 2012 and 2014 respectively. It is a statement of global principles rather than a catalogue of existing regulations.
This ESOMAR/GRBN Guideline on Mobile Research is intended to support researchers, especially those in small and medium-sized research organisations, in addressing legal, ethical and practical considerations when conducting research using mobile devices. It explains how to apply the fundamental principles of market, opinion and social research in the context of the current legal frameworks and regulatory environments around the world. It supplants previous separate guidelines released by ESOMAR and GRBN in 2012 and 2014 respectively. It is a statement of global principles rather than a catalogue of existing regulations.