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Heath, R. (2004a, September 19). Achieving a strategic, integrated approach to corporate reputation measurement. ANA - ESOMAR. Retrieved September 27, 2024, from
Runham and Noyce (2004a, September 19). Blind vision (2004 remix). ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/blind-vision-2004-remix-
Goupil and Nemes (2004a, September 19). Effective conversion: Turning insight into action. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/effective-conversion-turning-insight-into-action
De Vooght et al. (2004a, September 19). Ethical do's and don'ts in the financial servicing of customers. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/ethical-do-s-and-don-ts-in-the-financial-servicing-of-customers
Bakken and Lotti (2004a, April 18). Creating customer knowledge. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/creating-customer-knowledge
Janes, Boyland and Barber (2004a, February 01). The full picture. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/the-full-picture
Langer and Last (2003a, November 05). High-tech to enhance high touch. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/high-tech-to-enhance-high-touch
Wood, B. (2003a, November 05). 360° insight for new brand development. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/360-insight-for-new-brand-development
Fulgoni, G. M. (2003a, June 20). Measuring consumers' Internet behavior . ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/measuring-consumers-internet-behavior-