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Suntook, Ellinghaus and Strange (2003a, March 30). Market research for a new car concept . ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/market-research-for-a-new-car-concept-
Suntook and Brooke (2002a, March 17). From customer research to CRM . ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/from-customer-research-to-crm-
Suntook, Gidney, Fredericks and Rey (2001a, September 23). Research for the bottom line. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/research-for-the-bottom-line
Suntook, F. (1994a, June 15). So what? So nothing! (Or putting yourself in your client's shoes). ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/so-what-so-nothing-or-putting-yourself-in-your-client-s-shoes-
Suntook and Szymanska (1992a, June 15). From customer service research to TQM. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/from-customer-service-research-to-tqm