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Cohen and Soto (1999a, June 15). Service quality evaluation in the pharmaceutical industry (Spanish). ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/service-quality-evaluation-in-the-pharmaceutical-industry-spanish-
Cohen and Soto (1999a, June 15). Service quality evaluation in the pharmaceutical industry. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/service-quality-evaluation-in-the-pharmaceutical-industry