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Poynter, R. (2002a, February 03). The future is already with us . ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/the-future-is-already-with-us-
Anderson and Agger (2000a, January 01). A holistic approach to customer loyalty research. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/a-holistic-approach-to-customer-loyalty-research
Spangenberg and Liebregts (1999a, September 01). Mapping strategic options for the Dutch consumer association. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/mapping-strategic-options-for-the-dutch-consumer-association
Basu and Chakrabarty (1996a, September 01). Understanding from within . ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/understanding-from-within-
Dunning, W. A. (1995a, June 15). There's no need to re-invent the wheel. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/there-s-no-need-to-re-invent-the-wheel
Baker and Ryan (1995a, June 15). Global branding. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/global-branding
Sampson, P. (1995a, June 15). Engineering a motor car that someone really wants to buy. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/engineering-a-motor-car-that-someone-really-wants-to-buy
Baker, Camp and Marchant (1994a, June 15). Understanding brand success. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/understanding-brand-success
Aboul-Fath, M. (1994a, January 01). Copy research... who needs it?. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/copy-research-who-needs-it-