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Schmeichel, N. (1997a, June 15). Customer satisfaction in the distribution line (Spanish). ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/customer-satisfaction-in-the-distribution-line-spanish-
Presotto and De Alessandri (1997a, June 15). Assessing the reader's satisfaction. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/assessing-the-reader-s-satisfaction
Schmeichel, N. (1997a, May 01). Customer satisfaction in the distribution line . ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/customer-satisfaction-in-the-distribution-line-
Green, A. (1996a, November 01). Media research . ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/media-research-
Dornach and Meyer (1996a, May 01). Customer satisfaction . ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/customer-satisfaction-
Tassi and Le Moal (1995a, July 01). Valorisation of individual data from 75000 mediametrie. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/valorisation-of-individual-data-from-75000-mediametrie
Dunning, W. A. (1995a, June 15). There's no need to re-invent the wheel. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/there-s-no-need-to-re-invent-the-wheel
Dorjahn, R. V. (1995a, June 15). Streamlining the front end of the product development process. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/streamlining-the-front-end-of-the-product-development-process
Sá Lucas, L. (1995a, May 01). A 2E2N approach to customer satisfaction surveys. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/a-2e2n-approach-to-customer-satisfaction-surveys