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Merigó , E. (1985a, February 01). Competition with other sector: A global strategy . ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/competition-with-other-sector-a-global-strategy-
Starke, W. (1985a, February 01). Experiences with self-services automation in saving banks. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/experiences-with-self-services-automation-in-saving-banks
Kalafatelis, E. (1985a, February 01). Getting close to the customer in the life insurance industry. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/getting-close-to-the-customer-in-the-life-insurance-industry
Horlait, P. (1985a, February 01). Changes in corporate market requirements (French). ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/changes-in-corporate-market-requirements-french-
Winton and Ellis (1985a, February 01). Social change and the quality of service. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/social-change-and-the-quality-of-service
Hyttfors, G. (1985a, February 01). The savings banks card in Sweden . ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/the-savings-banks-card-in-sweden-
Schmid, D. (1984a, June 15). What can indicators of consumer mood do towards providing an annual forecast of economic activity in a given sector? (German). ANA - ESOMAR. Retrieved September 27, 2024, from
Hollmann, U. (1984a, June 15). Young people and credit institutes in West Germany. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/young-people-and-credit-institutes-in-west-germany
Schmid, D. (1984a, June 15). What can indicators of consumer mood do towards providing an annual forecast of economic activity in a given sector?. ANA - ESOMAR. Retrieved September 27, 2024, from