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Gunter, Clemens and Wober (1992a, June 15). Defining television quality through audience reaction measures. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/defining-television-quality-through-audience-reaction-measures
Savage, P. (1992a, June 15). Measures of quality in Canadian broadcasting. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/measures-of-quality-in-canadian-broadcasting
Sarel, D. (1991a, June 15). Measuring perceived quality and satisfaction. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/measuring-perceived-quality-and-satisfaction
Prutton, Parfitt and Phillips (1990a, September 01). Developing a rounder tea. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/developing-a-rounder-tea
Otsubo, M. (1990a, June 18). An introduction to Japanese marketing . ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/an-introduction-to-japanese-marketing-
Svennevig and Morrison (1990a, June 15). The question of quality. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/the-question-of-quality
Heretakis, E. (1990a, June 15). Qualitative aspects of quantitative decisions. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/qualitative-aspects-of-quantitative-decisions
Brown, M. M. (1990a, June 15). All viewers (or readers or listeners) are equal. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/all-viewers-or-readers-or-listeners-are-equal
Leonardi, M. (1990a, June 15). Quality control system for on-air advertising. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/quality-control-system-for-on-air-advertising