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Domegan, C. (1996a, November 01). IT in customer service . ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/it-in-customer-service-
Restall and Auton (1996a, September 01). From passivity to interaction? . ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/from-passivity-to-interaction-
Darier, S. (1996a, February 01). Farmer's needs and expectations in regard to technical and service innovations. ANA - ESOMAR. Retrieved September 27, 2024, from
Guglielmini and Ventura (1995a, December 01). Factoring innovation together. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/factoring-innovation-together
Young, P. (1995a, July 01). Innovation and integration. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/innovation-and-integration
Brooke, C. (1995a, June 15). The power of ideas. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/the-power-of-ideas
Restall, C. (1994a, September 01). Innovate or die. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/innovate-or-die
van Herk, M. C. (1994a, September 01). Is the tail of market research wagging the dog?. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/is-the-tail-of-market-research-wagging-the-dog-
Van Herberg and van Hamersveld (1994a, September 01). The value of research. ANA - ESOMAR. Retrieved September 27, 2024, from
https://ana.esomar.org/documents/the-value-of-research