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Alberoni, F. (1966a, August 01). Psychological research on the consumer. ANA - ESOMAR. Retrieved August 16, 2022, from
https://ana.esomar.org/documents/psychological-research-on-the-consumer
Marshall and Verhulst (2020a, September 15). Using narrative analytics to win customer trust. ANA - ESOMAR. Retrieved August 16, 2022, from
https://ana.esomar.org/documents/using-narrative-analytics-to-win-customer-trust
Macaraeg-Denque and Kerr (2021a, November 19). The digital engagement: changing channel mix or return to pre-pandemic normal?. ANA - ESOMAR. Retrieved August 16, 2022, from
(2021a, July 28). TRANSFORMATION and TRUST. ANA - ESOMAR. Retrieved August 16, 2022, from
https://ana.esomar.org/documents/transformation-and-trust
Heron, R. (2021a, April 01). The 2021 global consumer: Spotlight on satisfaction and confidence. ANA - ESOMAR. Retrieved August 16, 2022, from
https://ana.esomar.org/documents/the-2021-global-consumer-spotlight-on-satisfaction-and-confidence
, C. (1972a, October 24). Qualitative research in Manchester and London on canned meat-pies . ANA - ESOMAR. Retrieved August 16, 2022, from
https://ana.esomar.org/documents/qualitative-research-in-manchester-and-london-on-canned-meat-pies-