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Lok, J. N. (1987a, September 01). Electronic shopping. ANA - ESOMAR. Retrieved March 28, 2024, from
https://ana.esomar.org/documents/electronic-shopping
Lok, J. N. (1971a, June 15). Report-back from working group II. ANA - ESOMAR. Retrieved March 28, 2024, from
https://ana.esomar.org/documents/report-back-from-working-group-ii