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Research papers

A matter of belief

Differentiating own product from competitors is a classic demand for marketing. In the past, healthcare marketing had the privilege of being able to build on sound functional differentiations between products based on unique modes of action and...

Catalogue: Global Healthcare 2008: Consumer Choice
Authors: Patricia Blau, Sigrid Schmid
February 6, 2008

Research papers

Contrasting two cultures

Improved education, the internet and the growth of healthcare information and interest in healthcare have made consumers far more aware of causes and alternative treatments for a wide range of conditions. We have evidence from focus group discussions...

Catalogue: Global Healthcare 2008: Consumer Choice
Author: Geoff Minter
Company: The Minter Group
February 6, 2008

Research papers

The power of communication

The Italian OTC drugs market is evolving. The last significant change occurred about two years ago with the so-called 'Bersani Decree' which ratified the exit of the OTCs from the pharmacy, giving consumers the chance to buy over-the-counter drugs...

Catalogue: Global Healthcare 2008: Consumer Choice
Authors: Elena Anfosso, Giuliano Meroni
Company: Novartis
February 6, 2008

Research papers

Who's eaten my porridge?

This paper demonstrates the contribution of advanced qualitative research to the identification and exploration of non-rational responses and decision-making in the ethical and OTC fields of pharmaceutical research. It encompasses both Physician and...

Catalogue: Global Healthcare 2008: Consumer Choice
Authors: Neil McPhee, Graeme Chrystal
Company: Zaicom Research Plus Limited
February 6, 2008

Research papers

A new constellation is emerging the sign of confidence

This paper aims to share the process behind the work of building a new brand identity on the client side, how it worked, what was researched and why, and not least how it is helping the client to live its brand. Within business-to-business...

Catalogue: Qualitative 2006
Authors: Ann Margreth Hellberg, Christina Sterner
October 8, 2006

Research papers

Truly, madly, deeply

This paper examines how an ethnography study in two countries (USA and UK) helped a top 10 global pharmaceutical company radically revise how it thought about a medical condition and how clinical trials could be conducted differently by better...

Catalogue: Congress 2006: Foresight
Authors: Neil McPhee, Graeme Chrystal
Company: Zaicom Research Plus Limited
September 17, 2006

Research papers

Getting doctors to spill their guts

Physicians are notoriously difficult to interview deeply about their decision-making because they are extremely literal and left-brained. They are typically unable to explain their professional and emotional engagement in the disease process and...

Catalogue: Global Healthcare 2006
Authors: Patricia Sabena, Nicole Sabena Feagin
June 15, 2006

Research papers

The patient has left the building- What next?

The Cardio-Thoracic Surgery Group (CTC) at the Nieuwegein-based St Antonius Hospital is highly renowned for its innovation and expertise in the field of pulmonary and cardiac surgery. ADV market Research is a dutch-based market research agency...

Catalogue: Global Healthcare 2006
Authors: Adriaan Ackers, Antoine Driessen, Wim Jan van Boven
June 15, 2006

Research papers

Effective and confident communication in crisis situations

This paper reports the results of a study using experimental design to understand, segment, and optimize messaging with respect to pharmaceutical companies in the hotly discussed and controversial area of pain relief.The study comprised responses to...

Catalogue: Global Healthcare 2006
Authors: Howard R. Moskowitz, Alex Gofman, Samuel Rabino, Daniel Moskowitz
February 6, 2006