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Roberts, M. (2019a, September 08). Using technology to drive commercial opportunities at F1 races. ANA - ESOMAR. Retrieved December 03, 2024, from
https://ana.esomar.org/documents/using-technology-to-drive-commercial-opportunities-at-f1-races
Roberts, M. (2019a, September 08). Using technology to drive commercial opportunities at F1 races. ANA - ESOMAR. Retrieved December 03, 2024, from
Mercer and Cordell (2018a, September 23). Unifying measures of customer experience and satisfaction. ANA - ESOMAR. Retrieved December 03, 2024, from
https://ana.esomar.org/documents/unifying-measures-of-customer-experience-and-satisfaction-9425
Mercer and Cordell (2018a, September 23). Unifying measures of customer experience and satisfaction. ANA - ESOMAR. Retrieved December 03, 2024, from
https://ana.esomar.org/documents/unifying-measures-of-customer-experience-and-satisfaction
, A. (2004a, May 01). Revue Française du Marketing (Mai 2004). ANA - ESOMAR. Retrieved December 03, 2024, from
https://ana.esomar.org/documents/revue-fran-aise-du-marketing-mai-2004-
Filho et al. (2001a, May 01). Static and dynamic models in clients satisfaction studies . ANA - ESOMAR. Retrieved December 03, 2024, from
https://ana.esomar.org/documents/static-and-dynamic-models-in-clients-satisfaction-studies-
Filho et al. (2001a, May 01). Static and dynamic models in client satisfaction studies (Portuguese). ANA - ESOMAR. Retrieved December 03, 2024, from
Mackenzie and Clerinx (2001a, April 01). Strategic market segmentation. ANA - ESOMAR. Retrieved December 03, 2024, from
https://ana.esomar.org/documents/strategic-market-segmentation
Crosby, L. A. (1991a, September 08). An assessment of the state of customer satisfaction measurement research. ANA - ESOMAR. Retrieved December 03, 2024, from