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(2022a, September 23). Itau Digital iLab: Combining Digital Platforms with Design Methods . ANA - ESOMAR. Retrieved December 06, 2024, from
Rocha, Simoes and da Matta Furniel (2022a, September 23). Itau Digital iLab: Combining Digital Platforms with Design Methods . ANA - ESOMAR. Retrieved December 06, 2024, from
https://ana.esomar.org/documents/itau-digital-ilab-combining-digital-platforms-with-design-methods-
Menictas and Fine (2022a, April 14). Emotional Motivation in Banking. ANA - ESOMAR. Retrieved December 06, 2024, from
https://ana.esomar.org/documents/emotional-motivation-in-banking
Lage and Russi (2020a, October 19). From customer satisfaction to customer experience. ANA - ESOMAR. Retrieved December 06, 2024, from
https://ana.esomar.org/documents/from-customer-satisfaction-to-customer-experience-11623
Lage, Gomes and Russi (2020a, October 19). From customer satisfaction to customer experience. ANA - ESOMAR. Retrieved December 06, 2024, from
https://ana.esomar.org/documents/from-customer-satisfaction-to-customer-experience
Huynh, Tay and Hill (2020a, June 25). Future of Banking: Navigating with Market Research. ANA - ESOMAR. Retrieved December 06, 2024, from
https://ana.esomar.org/documents/future-of-banking-navigating-with-market-research
Noriega and Montgomery (2019a, November 10). Qualitative fast track. ANA - ESOMAR. Retrieved December 06, 2024, from
https://ana.esomar.org/documents/qualitative-fast-track
Noriega, J. (2019a, November 10). Qualitative fast track. ANA - ESOMAR. Retrieved December 06, 2024, from
https://ana.esomar.org/documents/qualitative-fast-track-10869
Goulding and Watkinson (2019a, September 08). Becoming customer obsessed at the Royal Bank of Scotland. ANA - ESOMAR. Retrieved December 06, 2024, from
https://ana.esomar.org/documents/becoming-customer-obsessed-at-the-royal-bank-of-scotland