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Marshall and Verhulst (2021a, July 28). Building and Measuring Customer Trust at LinkedIn. ANA - ESOMAR. Retrieved December 11, 2024, from
https://ana.esomar.org/documents/building-and-measuring-customer-trust-at-linkedin-11761
Marshall, Verhulst and Owens (2020a, September 15). Using narrative analytics to win customer trust. ANA - ESOMAR. Retrieved December 11, 2024, from
https://ana.esomar.org/documents/using-narrative-analytics-to-win-customer-trust-11583