You searched for: "*"

The results has been filter on Authors containing Soo-young Jung.
ANA has found 1 results for you, in 180 ms.
Didn’t find what you were looking for? Try the Advanced Search!

Research papers

Building customer-centricity at Samsung Securities

This paper documents a case study of the CRM effort at Samsung Securities, focusing on a framework that highlights customer behavior and techniques to analyze and improve such behavior. Samsung Global Strategy Group worked with SSC to build the CRM...

Catalogue: Asia Pacific 2002
Authors: Kurt Jovais, Soo-young Jung, Emily Miller
December 1, 2002
×

Citation

Jovais, Jung and Miller (2002a, December 01). Building customer-centricity at Samsung Securities . ANA - ESOMAR. Retrieved April 19, 2024, from


https://ana.esomar.org/documents/building-customer-centricity-at-samsung-securities-