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Research papers

Internet banking design

Since November 2015, ING Bank in Poland has been offering a new Internet banking system, which (according to customers) is simple, intuitive and mobile friendly, and which supports the management of their daily finances. The System, which has been...

Catalogue: Big Data World 2016: Understanding People Through Smart Data
Author: Tomasz Opalski
November 18, 2016
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Citation

Opalski, T. (2016a, November 18). Internet banking design. ANA - ESOMAR. Retrieved December 06, 2023, from


https://ana.esomar.org/documents/internet-banking-design


Videos

How to motivate people to save more money

Traditionally financial behaviours are explained using demographics (e.g. age, gender) and economic factors (e.g. income). However, psychological factors should also be taken into account in explaining financial behaviours. Our presentation reviews...

Catalogue: CEE Research Forum 2014: East Connection
Authors: Dominika Maison, Tomasz Opalski
March 24, 2014
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Citation

Maison and Opalski (2014a, March 24). How to motivate people to save more money. ANA - ESOMAR. Retrieved December 06, 2023, from


https://ana.esomar.org/documents/how-to-motivate-people-to-save-more-money


Research papers

How to motivate people to save more money?

Traditionally financial behaviours are explained using demographics (e.g. age, gender) and economic factors (e.g. income). However, psychological factors should also be taken into account in explaining financial behaviours. Our presentation reviews...

Catalogue: CEE Research Forum 2014: East Connection
Authors: Tomasz Opalski, Dominika Maison
March 24, 2014
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Citation

Opalski and Maison (2014a, March 24). How to motivate people to save more money?. ANA - ESOMAR. Retrieved December 06, 2023, from


https://ana.esomar.org/documents/how-to-motivate-people-to-save-more-money-


Research papers

Why customers are loyal

The subject of this paper is to discuss methodological assumptions concerning customer satisfaction studies. The authors, practitioners in this field, present their conclusions regarding the efficiency of measurement methods, data analysis and...

Catalogue: CEE Research Forum 2012: Global Fuel For Local Boost!
Authors: Katarzyna Polok, Dobromir Cias, Tomasz Opalski
March 26, 2012
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Citation

Polok, Cias and Opalski (2012a, March 26). Why customers are loyal. ANA - ESOMAR. Retrieved December 06, 2023, from


https://ana.esomar.org/documents/why-customers-are-loyal