You searched for: "*"

The results has been filter on Tags containing Travel / Tourism / Leisure / Hospitality.
ANA has found 155 results for you, in 379 ms.
Didn’t find what you were looking for? Try the Advanced Search!

Research papers

Innovation in customer feedback

Air France KLM and TNS will present the road taken to meet the high standards of modernity. Asking general satisfaction questions is no longer enough. After decades of satisfaction surveys, Air France KLM has finally turned a new page. Innovative...

Catalogue: Congress 2014: What Inspires?
Authors: Hans Zijlstra, Martijn van Keulen
Company: KANTAR TNS Malaysia
September 10, 2014
×

Citation

Zijlstra and van Keulen (2014a, September 10). Innovation in customer feedback. ANA - ESOMAR. Retrieved December 04, 2024, from


https://ana.esomar.org/documents/innovation-in-customer-feedback-8344


Videos

On-site scenario groups: From lab to life

The task: Evaluate hospitality, cleanliness, safety, and announcements of Deutsche Bahn, Germany’s national rail. The answer: This study was not conducted in a clinical facility where experiences and expectations were explored retrospectively to...

Catalogue: Global Qualitative 2014: Research Renaissance
Authors: Klaus Berkensträter, Christine Schaper
Company: Ipsos MRBI
June 15, 2014
×

Citation

Berkensträter and Schaper (2014a, June 15). On-site scenario groups: From lab to life. ANA - ESOMAR. Retrieved December 04, 2024, from


https://ana.esomar.org/documents/on-site-scenario-groups-from-lab-to-life


Videos

Innovation in customer feedback

Air France KLM and TNS will present the road taken to meet the high standards of modernity. Asking general satisfaction questions is no longer enough. After decades of satisfaction surveys, Air France KLM has finally turned a new page. Innovative...

Catalogue: Congress 2014: What Inspires?
Authors: Martijn van Keulen, Hans Zijlstra
Company: KANTAR TNS Malaysia
June 15, 2014
×

Citation

van Keulen and Zijlstra (2014a, June 15). Innovation in customer feedback. ANA - ESOMAR. Retrieved December 04, 2024, from


https://ana.esomar.org/documents/innovation-in-customer-feedback


Research papers

Emotion and inspiration at the Van Gogh Museum

Emotion drives consumer behaviour and lies at the heart of consumers' brand decisions. This is a case study of a successfully executed research study on human and brand related emotions in a worldwide renowned museum. The Van Gogh Museum and TNS have...

Catalogue: Congress 2013: Think Big
Authors: Saskia Brocx, Laurine van de Wiel
Company: KANTAR TNS Malaysia
September 26, 2013
×

Citation

Brocx and van de Wiel (2013a, September 26). Emotion and inspiration at the Van Gogh Museum. ANA - ESOMAR. Retrieved December 04, 2024, from


https://ana.esomar.org/documents/emotion-and-inspiration-at-the-van-gogh-museum-8060


Videos

Emotion and inspiration at the Van Gogh Museum

Emotion drives consumer behaviour and lies at the heart of consumers' brand decisions. This is a case study of a successfully executed research study on human and brand related emotions in a worldwide renowned museum. The Van Gogh Museum and TNS have...

Catalogue: Congress 2013: Think Big
Authors: Saskia Brocx, Laurine van de Wiel
Company: KANTAR TNS Malaysia
June 15, 2013
×

Citation

Brocx and van de Wiel (2013a, June 15). Emotion and inspiration at the Van Gogh Museum. ANA - ESOMAR. Retrieved December 04, 2024, from


https://ana.esomar.org/documents/emotion-and-inspiration-at-the-van-gogh-museum


Videos

Leveraging predictably irrational decisions

Last-minute travel is a market defined by low prices and discounts. At first glance, it may seem utterly ludicrous to offer anonline function that tells your own customers if a competitor is offering the same product at a cheaper price. Although...

Catalogue: Congress 2013: Think Big
Authors: Florian Bauer, Rüdiger Peters
June 15, 2013
×

Citation

Bauer and Peters (2013a, June 15). Leveraging predictably irrational decisions. ANA - ESOMAR. Retrieved December 04, 2024, from


https://ana.esomar.org/documents/leveraging-predictably-irrational-decisions


Magazines

Revue Française du Marketing (Avril 2013)

Pour rendre hommage à Jacques Antoine, nous avons choisi l'article sur l'évolution passée et future duconsommateur et de la consommation de 1950 aux années 2000 (N°164), article que vous trouverez ci après.À propos de la...

Catalogue: ADETEM: Revue Française du Marketing
Author: ADETEM
Company: ADETEM
April 1, 2013
×

Citation

, A. (2013a, April 01). Revue Française du Marketing (Avril 2013). ANA - ESOMAR. Retrieved December 04, 2024, from


https://ana.esomar.org/documents/revue-fran-aise-du-marketing-avril-2013-


Magazines

Revue Française du Marketing (Décembre 2012)

Qu'on l'appelle consom'acteur, conso'battant ou néo-consommateur, le nouveau consommateur fait l'objetces dernières années d'une attention toute particulière, notamment de la part du champ académique mais passeulement. En effet, les...

Catalogue: ADETEM: Revue Française du Marketing
Author: ADETEM
Company: ADETEM
December 1, 2012
×

Citation

, A. (2012a, December 01). Revue Française du Marketing (Décembre 2012). ANA - ESOMAR. Retrieved December 04, 2024, from


https://ana.esomar.org/documents/revue-fran-aise-du-marketing-d-cembre-2012-


Magazines

Revue Française du Marketing (Septembre 2011)

La RFM entend poursuivre sa vocation de contribuer à faireconnaître les techniques et les pratiques en marketing les plus innovantes aux communautés académiques, étudiantes et professionnellesdans le monde francophone. Le Comité de...

Catalogue: ADETEM: Revue Française du Marketing
Author: ADETEM
Company: ADETEM
September 1, 2011
×

Citation

, A. (2011a, September 01). Revue Française du Marketing (Septembre 2011). ANA - ESOMAR. Retrieved December 04, 2024, from


https://ana.esomar.org/documents/revue-fran-aise-du-marketing-septembre-2011-