Resources Library by ANA

Coffee mavens and the global search for the ultimate experience

This paper reviews the first marketing application of the use of coffee mavens, trusted expert coffee consumers willing to share knowledge and the first to pick up new trends. A worldwide online usage and attitudes study on coffee helped define the...

Catalogue: Asia Pacific 2011: Increasing Value Through Simplicity

Authors: Roberto Cappuccio, Peter Kenny

Company: Colmar Brunton

March 20, 2011

The superiority of panel research

We are operating in a world where the credibility of online research quality is under attack. There is a global ISO initiative on Online Quality Research.We have recognized that a quality sample is only part of providing credible and valid data....

Catalogue: Panel Research 2007

Authors: Brian Fine, Con Menictas, Edward Wei

Company: Colmar Brunton

October 28, 2007

Panel satisfaction index

Understanding online access panelists' motivation and satisfaction drivers is a key issue for panel owners to recruit and retain their survey participants.This paper strives to provide a better understanding of panel satisfaction drivers and question...

Catalogue: Panel Research 2007

Authors: Andera Gadeib, Laetitia Sassinot-Uny

Company: Dialego AG

October 28, 2007

Program quality evaluation

This paper explains how a new standardized Norm-based television program Quality evaluation Index (NQI) research method has been formulated and utilized to assess television program quality and research in Korea.Traditionally audience rating has been...

Catalogue: WM3 2007

Authors: Heung Chul Lee, Dong Hoon Ma, Tae Kyung Lee

June 3, 2007

Panel and data quality

A common forecast argues a cadre of professional respondents threaten the validity and reliability of results from market research- especially Internet-based market research using online access panels.While usefully drawing attention to the issue of...

Catalogue: Panel Research 2006

Authors: Holland Hofman Brown, Renee Smith

Company: Harris Interactive (Europe)

October 8, 2006

When good researchers go bad

Consumer insights has become the catch-phrase of the new millennium in market research. This presentation suggests that the emphasis on insights as opposed to research can produce shoddy research with poor insights.After a series of examples of...

Catalogue: Consumer Insights 2005

Author: Stephen P. Needel

November 15, 2005

Perceptions of survey participation

As market research achieves maturity in Brazil and Mexico, some of the very same problems crippling practitioners in North America and Europe show up in survey cooperation trends and the issue of the vanishing respondent.This paper focuses on these...

Catalogue: Latin America 2005

Authors: Francisco Abundis, Leonardo Athias, Fabián Echegaray

Company: Market Analysis

October 23, 2005

Research ethics, morality and quality

The early research industry was experimental, experiential and built around key individuals' skills. It is now far too often a 'process' with rules and procedures, resulting in a commoditised context for purchase, use and evaluation.The process has...

Catalogue: Congress 2005: Making A Difference

Author: Neil McPhee

September 21, 2005

The craftsmanship behind a quality panel

Today one can choose between several different software packages for management of web access panels. These software packages can be exellent tools, but building and maintaining a good panel is still a matter for craftsmanship. The quality of results...

Catalogue: ESOMAR Panel Research Conference 2005

Authors: Rune T. Eilertsen, Leif Henrik Husom

April 17, 2005