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Research papers

Latin American profile, demographics and socio economic strata

Aiming to enhance the knowledge of the region with enormous potential for development and surprising diversity, the presenters have prepared an overview on the demographic profile of Latin America. A set of basic indicators has been selected (based...

Catalogue: Latin America 2006
Authors: Manuel Barberena, Norah Schmeichel, Bárbara Corrales
Companies: GfK, Pearson S.A. de C.V.
October 20, 2006
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Citation

Barberena, Schmeichel and Corrales (2006a, October 20). Latin American profile, demographics and socio economic strata. ANA - ESOMAR. Retrieved December 04, 2023, from


https://ana.esomar.org/documents/latin-american-profile-demographics-and-socio-economic-strata


Research papers

Internet youth

This paper illustrates the behavior and feelings of Argentine youth Internet users. Their drivers to connect with the Internet are quite heterogeneous. Time and passion devoted to the Internet varies widely as it happens with subjects of interest,...

Catalogue: Latin America 2002
Author: Norah Schmeichel
May 12, 2002
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Citation

Schmeichel, N. (2002a, May 12). Internet youth . ANA - ESOMAR. Retrieved December 04, 2023, from


https://ana.esomar.org/documents/internet-youth-


Research papers

Customer satisfaction in the distribution line (Spanish)

This paper illustrates the benefits of the CSM Customer Satisfaction Measurement Model and its contribution to total quality management programs. Identifying satisfaction drivers for distribution line members of a household electrical appliances...

Catalogue: Latin America 1997: The Dynamics Of Change In Latin America
Author: Norah Schmeichel
Company: GfK
June 15, 1997
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Citation

Schmeichel, N. (1997a, June 15). Customer satisfaction in the distribution line (Spanish). ANA - ESOMAR. Retrieved December 04, 2023, from


https://ana.esomar.org/documents/customer-satisfaction-in-the-distribution-line-spanish-


Research papers

Customer satisfaction in the distribution line

This paper illustrates the benefits of the CSM Customer Satisfaction Measurement Model and its contribution to total quality management programs. Identifying satisfaction drivers for distribution line members of a household electrical appliances...

Catalogue: Latin America 1997: The Dynamics Of Change In Latin America
Author: Norah Schmeichel
Company: GfK
May 1, 1997
×

Citation

Schmeichel, N. (1997a, May 01). Customer satisfaction in the distribution line . ANA - ESOMAR. Retrieved December 04, 2023, from


https://ana.esomar.org/documents/customer-satisfaction-in-the-distribution-line-