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Mercer and Cordell (2018a, September 23). Unifying measures of customer experience and satisfaction. ANA - ESOMAR. Retrieved March 29, 2024, from
https://ana.esomar.org/documents/unifying-measures-of-customer-experience-and-satisfaction-9425
Li and Meijer (2018a, May 13). Research to the rescue. ANA - ESOMAR. Retrieved March 29, 2024, from
https://ana.esomar.org/documents/research-to-the-rescue
Sabde, A. (2017a, November 09). The alchemy of customer segmentation. ANA - ESOMAR. Retrieved March 29, 2024, from
https://ana.esomar.org/documents/the-alchemy-of-customer-segmentation-9150
Chirilov, A. (2017a, September 03). Virtual reality meets traditional research. ANA - ESOMAR. Retrieved March 29, 2024, from
https://ana.esomar.org/documents/virtual-reality-meets-traditional-research
Zijlstra and van Keulen (2014a, September 10). Innovation in customer feedback. ANA - ESOMAR. Retrieved March 29, 2024, from
https://ana.esomar.org/documents/innovation-in-customer-feedback-8344
Weihan, T. L. (2013a, May 24). Understanding the customer with analytical CRM. ANA - ESOMAR. Retrieved March 29, 2024, from
https://ana.esomar.org/documents/understanding-the-customer-with-analytical-crm
Kung and Tse (2009a, April 07). The evolving role of in-house market research professionals. ANA - ESOMAR. Retrieved March 29, 2024, from
https://ana.esomar.org/documents/the-evolving-role-of-in-house-market-research-professionals
Sharpley, Bottomley, MacLean, Malcolm and Armstrong (2004a, May 11). Educating for sustainability. ANA - ESOMAR. Retrieved March 29, 2024, from
https://ana.esomar.org/documents/educating-for-sustainability
B.V., E. (1998a, September 01). 50 ESOMAR. ANA - ESOMAR. Retrieved March 29, 2024, from
https://ana.esomar.org/documents/50-esomar