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Wilk, R. J. (1993a, June 15). Fragrance in Japan. ANA - ESOMAR. Retrieved January 28, 2023, from
https://ana.esomar.org/documents/fragrance-in-japan
Boutié, P. (1994a, June 15). The map is not the territory. ANA - ESOMAR. Retrieved January 28, 2023, from
https://ana.esomar.org/documents/the-map-is-not-the-territory
Yahiaoui, Da Silva Dias and de Saint Blancard (1997a, September 01). Customer segmentation for the automobile market . ANA - ESOMAR. Retrieved January 28, 2023, from
https://ana.esomar.org/documents/customer-segmentation-for-the-automobile-market-
Anderson and Agger (2000a, January 01). A holistic approach to customer loyalty research. ANA - ESOMAR. Retrieved January 28, 2023, from
https://ana.esomar.org/documents/a-holistic-approach-to-customer-loyalty-research
Fernández and Aqueveque (2002a, May 12). The effect of the Internet on convenience goods. ANA - ESOMAR. Retrieved January 28, 2023, from
https://ana.esomar.org/documents/the-effect-of-the-internet-on-convenience-goods
Chin, Wilson and Sannino (2002a, March 04). Brand effect . ANA - ESOMAR. Retrieved January 28, 2023, from
https://ana.esomar.org/documents/brand-effect-
Rush and O'Reilly (2002a, June 09). Utilizing segmentation throughout the research program as another means of audience measurement. ANA - ESOMAR. Retrieved January 28, 2023, from
Jamieson and King (2002a, October 20). Providing online customers with an 'extraordinary customer experience'in telecommunications markets. ANA - ESOMAR. Retrieved January 28, 2023, from
Gale, P. (2002a, December 01). The new retail kids on the block - Changing the way we shop in Asia. ANA - ESOMAR. Retrieved January 28, 2023, from
https://ana.esomar.org/documents/the-new-retail-kids-on-the-block---changing-the-way-we-shop-in-asia