Tag: "Customer Insights"

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Research papers

Brands Deserve Better

Catalogue: Dynamic. Diverse. Digital
Company: The Center for Multicultural Science
Date: June 20, 2022
Author: Jake Beniflah

Videos

Customer-centricity post-pandemic

Catalogue: Insights Festival 2020
Company: Kantar
Date: September 17, 2020
Author: J. Walker Smith

Research reports

Mutatis mutandis- The business value of insights

Catalogue: ESOMAR Publications
Date: August 14, 2020
Author: Niels Schillewaert

Webinars

Theory and back again: A researcher's tale

Catalogue: Webinars 2020
Company: ZappiStore
Date: July 8, 2020
Authors: Jeffrey Henning, Zontziry Johnson, Angela Canin

Videos

Reaching consumers in the digital moments that matter

Catalogue: ESOMAR TV: Client Summit 2020 at Home
Company: Mars Wrigley
Date: June 18, 2020
Author: Nic Umana

Videos

Insights integration: Q&A Session

Catalogue: ESOMAR TV: Client Summit 2020 at Home
Date: June 11, 2020
Authors: Michelle Gansle, Greg Ambrose, Tara Murphy, Renata Policicio

Videos

Digital friendships in the time of COVID-19

Catalogue: ESOMAR TV: Client Summit 2020 at Home
Date: June 11, 2020
Author: Maria Silvanskaya

Videos

Client chat show: A take on how insight functions deal with a changing business environment

Catalogue: Congress 2019: The Global Data & Insights Summit
Date: September 8, 2019
Authors: Niels Schillewaert, Begonia Fafian, Joseph Chen, Fenny Léautier

Videos

Becoming customer obsessed at the Royal Bank of Scotland

Catalogue: Congress 2019: The Global Data & Insights Summit
Date: September 8, 2019
Authors: Ian Goulding, Libby Watkinson

Videos

Insights informing content & creative

Catalogue: Client Summit 2019- Spring Edition
Date: June 27, 2019
Author: Jackie Lundblad

Videos

Editing the customer-centricity gene for the next century

Catalogue: Fusion 2018 (Big Data World + Global Qualitative)
Date: November 11, 2018
Author: Adrian Terron

Research papers

1500,000,000:100,000,000:150: Editing the customer-centricity gene for the next century

Catalogue: Fusion 2018 (Big Data World + Global Qualitative)
Date: November 11, 2018
Authors: Adrian Terron, Kavita Mahto