Tag: "Customer Satisfaction Studies"

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Webinars

The 2021 global consumer: Spotlight on satisfaction and confidence

Catalogue: Webinars 2021
Company: Toluna
Date: April 1, 2021
Author: Richie Heron

Videos

A pain in the inbox? Not anymore

Catalogue: ESOMAR TV: Client Summit 2020 at Home
Company: Microsoft
Date: June 11, 2020
Author: Rajul Jain

Webinars

Driver analysis as a gateway to advanced analytics

Catalogue: Webinars 2020
Date: May 20, 2020
Authors: Jeffrey Henning, Keith Chrzan

Videos

AI meets CX

Catalogue: Fusion 2018 (Big Data World + Global Qualitative)
Company: SKOPOS
Date: November 11, 2018
Authors: Christopher Harms, Luis Freile, Marc Zörnig

Videos

Unifying measures of customer experience and satisfaction

Catalogue: Congress 2018
Date: September 23, 2018
Authors: Jeffrey Mercer, Mareth Cordell

Videos

An insights engine fueling the future of an airline group

Catalogue: Congress 2017: Visionary
Date: November 7, 2017
Authors: Hans Zijlstra, Janneke van der Ploeg, Martijn Helder

Videos

Addressing the missing link for enhanced customer experience

Catalogue: MENAP Forum 2015: Leading Transformation
Company: IPSOS
Date: June 15, 2015
Authors: Gareth Deere, Muhammad Masood Ali Khan

Videos

Inspiring action at O2

Catalogue: Congress 2014: What Inspires?
Company: Quadrangle Research Group
Date: June 15, 2014
Authors: Nick Baker, Nick Milne

Videos

Innovation in customer feedback

Catalogue: Congress 2014: What Inspires?
Company: Kantar
Date: June 15, 2014
Authors: Martijn van Keulen, Hans Zijlstra

Videos

Happy shoppers

Catalogue: Asia Pacific 2014: Celebrating Asian Creativity
Company: Deka Marketing Research
Date: June 15, 2014
Authors: Alastair Gordon, Mamik Leonardo, Dwinarizki Setyorini, Farquhar Stirling

Videos

Why customers are loyal

Catalogue: CEE Research Forum 2012: Global Fuel For Local Boost!
Company: Kantar
Date: June 15, 2012
Authors: Katarzyna Polok, Dobromir Cias