Abstract:
In order to keep up with the growing demand for specialised services and to be able to better follow and predict the developments in the marketplace of business-establishments, a group of some leading Dutch banking- and insurance companies in close cooperation with Nipo have developed a strategic research instrument, the so called "BUSINESS MONITORâ. The paper falls into 2 parts: "Setting up the Business Monitorâ and ââUsing the Business Monitorâ.