Author: "Jeffrey Mercer

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Videos

Enabling digital transformation

Catalogue: Fusion 2019
Company: Microsoft
Date: November 10, 2019
Authors: Jeffrey Mercer, Marian Anderson

Research papers

Enabling digital transformation

Catalogue: Fusion 2019
Company: Microsoft
Date: November 10, 2019
Authors: Jeffrey Mercer, Marian Anderson

Research papers

Unifying measures of customer experience and satisfaction

Catalogue: Congress 2018
Company: GlobeScan Incorporated
Date: September 23, 2018
Authors: Jeffrey Mercer, Mareth Cordell

Videos

Unifying measures of customer experience and satisfaction

Catalogue: Congress 2018
Date: September 23, 2018
Authors: Jeffrey Mercer, Mareth Cordell