Instead of innovating for the sake of technology, PSA Peugot Citroen creates actively for local people so that they can feel great and live well indeed. Rather than an imperial or adaptive approach of innovation, this presentation will expolore how PSA innovates by making best use of a series of "expectation vectors" coming from synergic global and local innovation genes: global macro-trends; profound socio-cultural trends in local markets; generational dynamics (digital natives vs. other generations); understanding of "feeling great" by local digital natives; and local automotive expectation dynamics based on a worldwide customer segmentation.
It is fair to describe the World Wide Web as a huge pool of experiences and ideas that millions of ordinary people spontaneously share with peers in their quests for answers to their real-life questions. This paper describes a structured process to sample and analyze Web 2.0 conversations, using the 'Cost of Mobility'. This method seeks to identify the users behind the screen, and to connect virtual-world discourse to real consumers living in the physical world, in order to objectively measure this material.