Author: "Randall Brandt

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Research papers

Website versus traditional survey comments

Catalogue: Congress 2012: Accelerating Excellence
Company: Maritz Research
Date: September 13, 2012
Authors: Randall Brandt, Michael House

Research papers

Transforming the marketing research industry

Catalogue: Congress 2007: Excellence
Company: Maritz Research
Date: September 19, 2007
Authors: Randall Brandt, Stephan Thun

Research papers

A process for using measures of customer satisfaction to direct service quality improvements

Catalogue: ESOMAR Congress 1991: Marketing In A New Europe
Company: Burke, Inc.
Date: September 8, 1991
Authors: Randall Brandt, Charles Cooler-De Solliers