The results has been filter on Catalogues containing Seminar 1993: The Ideal Product, The Ideal Costumer, The Ideal Company?.
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Bartram and Bartram (1993a, June 15). Satisfied or satiated?. ANA - ESOMAR. Retrieved June 16, 2024, from
https://ana.esomar.org/documents/satisfied-or-satiated-
White and Banks (1993a, June 15). Royal Mail's customer perception and satisfaction index (CPSI). ANA - ESOMAR. Retrieved June 16, 2024, from
https://ana.esomar.org/documents/royal-mail-s-customer-perception-and-satisfaction-index-cpsi-
Saenz-Marrero and Jung (1993a, June 15). CS research as a basis for CS strategy. ANA - ESOMAR. Retrieved June 16, 2024, from
https://ana.esomar.org/documents/cs-research-as-a-basis-for-cs-strategy
Mutz, Greig and Howell (1993a, June 15). Customer, dealer and employee satisfaction. ANA - ESOMAR. Retrieved June 16, 2024, from
https://ana.esomar.org/documents/customer-dealer-and-employee-satisfaction
Eaton and Blackall (1993a, June 15). Customer service research for the inland revenue. ANA - ESOMAR. Retrieved June 16, 2024, from
https://ana.esomar.org/documents/customer-service-research-for-the-inland-revenue
Cottrell, R. J. (1993a, June 15). Proactive relationship management. ANA - ESOMAR. Retrieved June 16, 2024, from
https://ana.esomar.org/documents/proactive-relationship-management
Hodson and Falconer (1993a, June 15). Myth or reality?. ANA - ESOMAR. Retrieved June 16, 2024, from
https://ana.esomar.org/documents/myth-or-reality-
Jones, S. L. (1993a, June 15). Self discovery. ANA - ESOMAR. Retrieved June 16, 2024, from
https://ana.esomar.org/documents/self-discovery
Meacci and Houweling (1993a, June 15). A model for single source measurement of external customer satisfaction. ANA - ESOMAR. Retrieved June 16, 2024, from