Resources Library by ANA

Heidi and the Bollyblog

The increasingly 'irrational' behaviour of consumers, their creativity when interacting with products, the context-led product usage and brand choices are developments which can simply no longer be ignored. The 'Performing Consumer' increasingly...

Catalogue: Asia Pacific 2007

Authors: Natascha Haehling von Lanzenauer, Ayobamidele Gnädig, Alain Messerli

Company: Happy Thinking People

March 12, 2007

Loyalty card databases

The paper describes how the development of store loyalty programmes enabled the emergence of a new kind of data allowing analysis of consumer behaviour at the point of sale.This information is of course first used to develop purchases of the store's...

Catalogue: Retail 2007

Authors: Matthieu Jolly, Laurent Battais

Company: MarketingScan

February 19, 2007

Coming to terms with emotions

Qualitative research often claims to also gather besides rational and functional business aspects the more emotional side of the coin: feelings, moods and emotions that are related to (consumer) perception, decision-making processes and (consumer)...

Catalogue: Qualitative 2006

Authors: Ute Rademacher, Kay Volker Koschel

Company: Ipsos MRBI

October 8, 2006

Brand engagement

This paper shows how research techniques were applied in an online environment to elicit deeper learning about brand and media engagement among teenagers. The paper focuses specifically on teens in China, Brazil, Mexico, and Russia and demonstrates...

Catalogue: Congress 2006: Foresight

Author: Leyla Namiranian

Company: Decision Analyst, Inc.

September 17, 2006

Merging minds and matter

The paper through a case study will discuss an innovative segmentation approach that delivers actionable segmentation to marketers.It proposes segmenting consumers based on 'the cognitive mental process that underpin choice' and converging it with...

Catalogue: Congress 2006: Foresight

Authors: Manjima Khandelwal, Shuchi Sethi, Adam Murphy, Daniel Jenkinson

Company: Nielsen

September 17, 2006

Defragment the consumer

Consciously or unconsciously, we systematically distort what we actually want to understand: the consumer.We often implicitly assume rational behaviour, neglect interdependencies and over-generalize from isolated findings. Most of all, we often...

Catalogue: Congress 2006: Foresight

Author: Florian Bauer

Company: IRIS Network

September 17, 2006

Attitudinal differences

We are presenting a paper on the representativeness of panellists who are in multiple panels as compared to those in one or a limited number of panels. Our paper assesses the data received from respondents on only one, a few, and multiple panels and...

Catalogue: Panel Research 2006

Authors: Dimitrio Casdas, Brian Fine, Con Menictas

Company: AMR

June 15, 2006

Consumer behaviour in a multi-media environment

This paper examines the nature of the market for news given the presence of multiple providers across multiple distribution channels.Do traditional media channels compete with online channels, or are they (partial) complements and potential brand...

Catalogue: Worldwide Multi Media Measurement 2006

Authors: James H. Collins, Kathleen P. Mahoney

June 4, 2006

Brain science

Why do people preferring the taste of Pepsi faithfully buy Coke? Researchers hope to unravel media mysteries with neuromarketing? a new spin on market research, which shuns customer surveys and focus groups in favour of technologies such as...

Catalogue: Worldwide Multi Media Measurement 2006

Author: Keren Priyadarshini

Company: GfK

June 4, 2006