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Research papers

Experiences with self-services automation in saving banks

The basis of German credit institutions' position in retail banking has always been their branch network. The density of these networks has been decisive in terms of market penetration and market opportunities: - approximately 95% of the adult...

Catalogue: Seminar 1985: Assessing And Improving The Quality Of Financial Services
Author: Wolfgang Starke
February 1, 1985
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Citation

Starke, W. (1985a, February 01). Experiences with self-services automation in saving banks. ANA - ESOMAR. Retrieved September 26, 2024, from


https://ana.esomar.org/documents/experiences-with-self-services-automation-in-saving-banks