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Winton and Ellis (1985a, February 01). Social change and the quality of service. ANA - ESOMAR. Retrieved September 25, 2024, from
https://ana.esomar.org/documents/social-change-and-the-quality-of-service
Hyttfors, G. (1985a, February 01). The savings banks card in Sweden . ANA - ESOMAR. Retrieved September 25, 2024, from
https://ana.esomar.org/documents/the-savings-banks-card-in-sweden-