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Seydel and Haworth (1990a, September 01). A common language for assessing customer service in Europe. ANA - ESOMAR. Retrieved July 06, 2024, from
https://ana.esomar.org/documents/a-common-language-for-assessing-customer-service-in-europe
Bielenski and Kohler (1990a, September 01). New forms of work. ANA - ESOMAR. Retrieved July 06, 2024, from
https://ana.esomar.org/documents/new-forms-of-work
Lindon and Boss (1990a, September 01). How to measure and improve the performance of the marketing research function within user companies? (French). ANA - ESOMAR. Retrieved July 06, 2024, from
Lindon and Boss (1990a, September 01). How to measure and improve the performance of the marketing research function within user companies?. ANA - ESOMAR. Retrieved July 06, 2024, from
Perry, J. (1990a, June 15). What do we want, and how do we get it?. ANA - ESOMAR. Retrieved July 06, 2024, from
https://ana.esomar.org/documents/what-do-we-want-and-how-do-we-get-it-
Baldini, G. (1990a, June 15). Three surveys on one object. ANA - ESOMAR. Retrieved July 06, 2024, from
https://ana.esomar.org/documents/three-surveys-on-one-object
Hearn, P. (1990a, June 15). Making better use of your data. ANA - ESOMAR. Retrieved July 06, 2024, from
https://ana.esomar.org/documents/making-better-use-of-your-data
Gallinari and Kelly (1988a, September 01). Diamonds. ANA - ESOMAR. Retrieved July 06, 2024, from
https://ana.esomar.org/documents/diamonds
Rusby and Shields (1988a, June 15). Measuring a multi-country specialist audience: The international air travel survey. ANA - ESOMAR. Retrieved July 06, 2024, from