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Patterson, R. (1997a, June 15). Loyalty cards. ANA - ESOMAR. Retrieved May 30, 2024, from
https://ana.esomar.org/documents/loyalty-cards
Smith and Grogan (1997a, June 15). Freeing yourself from the customer satisfaction straightjacket. ANA - ESOMAR. Retrieved May 30, 2024, from
https://ana.esomar.org/documents/freeing-yourself-from-the-customer-satisfaction-straightjacket
Liz and Almeida (1997a, June 15). Are you ready to shop on-line?. ANA - ESOMAR. Retrieved May 30, 2024, from
https://ana.esomar.org/documents/are-you-ready-to-shop-on-line-
Kajalo, S. (1997a, June 15). Deregulation of Sunday trading . ANA - ESOMAR. Retrieved May 30, 2024, from
https://ana.esomar.org/documents/deregulation-of-sunday-trading-
Nyberg, U. (1997a, January 01). People's views on it . ANA - ESOMAR. Retrieved May 30, 2024, from
https://ana.esomar.org/documents/people-s-views-on-it-
Becker, C. (1996a, November 01). Hair and cosmetic products in the Japanese market. ANA - ESOMAR. Retrieved May 30, 2024, from
https://ana.esomar.org/documents/hair-and-cosmetic-products-in-the-japanese-market
Wright and Needel (1996a, November 01). Extending our knowledge of consumers through virtual reality. ANA - ESOMAR. Retrieved May 30, 2024, from
https://ana.esomar.org/documents/extending-our-knowledge-of-consumers-through-virtual-reality
Kvaerk and Hansen (1996a, September 01). Value dimensions . ANA - ESOMAR. Retrieved May 30, 2024, from
https://ana.esomar.org/documents/value-dimensions-
Alyanak and Keyman (1996a, September 01). Fuzzy logic to rank attributes . ANA - ESOMAR. Retrieved May 30, 2024, from
https://ana.esomar.org/documents/fuzzy-logic-to-rank-attributes-