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England and Arnold (1986a, August 01). Telephone, mail and other techniques. ANA - ESOMAR. Retrieved April 28, 2024, from
https://ana.esomar.org/documents/telephone-mail-and-other-techniques
Lambert, Y. (1972a, June 15). The SOFRES 10,000. ANA - ESOMAR. Retrieved April 28, 2024, from
https://ana.esomar.org/documents/the-sofres-10-000