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Shekar, P. (2016a, May 19). Stay AGILE or?. ANA - ESOMAR. Retrieved February 17, 2026, from
https://ana.esomar.org/documents/stay-agile-or-
Oshima and McCaughan (2015a, October 01). Less is more: Being deprived often brings out the best. ANA - ESOMAR. Retrieved February 17, 2026, from
https://ana.esomar.org/documents/less-is-more-being-deprived-often-brings-out-the-best-8580
Oshima and McCaughan (2015a, June 15). Less is more: Being deprived often brings out the best. ANA - ESOMAR. Retrieved February 17, 2026, from
https://ana.esomar.org/documents/less-is-more-being-deprived-often-brings-out-the-best
Oshima and Wacker (2014a, September 10). Human beans. ANA - ESOMAR. Retrieved February 17, 2026, from
https://ana.esomar.org/documents/human-beans-8342
Broadbent, G. C. (2014a, June 15). Foundation for the future . ANA - ESOMAR. Retrieved February 17, 2026, from
https://ana.esomar.org/documents/foundation-for-the-future-
Oshima and Wacker (2014a, June 15). Human beans. ANA - ESOMAR. Retrieved February 17, 2026, from
https://ana.esomar.org/documents/human-beans
B.V., E. (2009a, March 01). Research World (March 2009). ANA - ESOMAR. Retrieved February 17, 2026, from
https://ana.esomar.org/documents/research-world-march-2009-
, A. (2005a, May 01). Revue Française du Marketing (Mai 2005). ANA - ESOMAR. Retrieved February 17, 2026, from
https://ana.esomar.org/documents/revue-fran-aise-du-marketing-mai-2005-
Oshima and Ferris (2004a, September 19). From CS to CRM. ANA - ESOMAR. Retrieved February 17, 2026, from
https://ana.esomar.org/documents/from-cs-to-crm