Tag: "Customer Journey"

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Research papers

Future proof strategies

Catalogue: Latin America 2020 - Insights Festival
Companies: ROQUÉ Marketing Insights, Design Narratives Ltd., Holcim
Date: October 19, 2020
Authors: Gonzalo Roqué, Tomás L. Ortiz Ferrer, Juan Ignacio Urani

Videos

How Booking.com is trying to better cater to LGBTQAI+ travelers

Catalogue: ESOMAR TV: Client Summit 2020 at Home
Company: Booking.com
Date: June 18, 2020
Author: Jennifer Summers

Videos

Embedding diversity and inclusion throughout Jaguar Land Rover

Catalogue: Client Summit 2019- Autumn Edition
Company: Jaguar Land Rover Automotive
Date: October 3, 2019
Author: Anne-Sophie Boettcher

Research papers

The brick-and-mortar shopping experience

Catalogue: Congress 2019: The Global Data & Insights Summit
Company: haystack
Date: September 8, 2019
Authors: Wim Hamaekers, Caroline Verkest, Hannelore Goddyn, Alexander Mazurek

Videos

Has Amazon met its match?

Catalogue: Latin America 2019
Company: NAILBITER Inc.
Date: April 9, 2019
Author: Reid Searls

Research papers

Has Amazon met its match?

Catalogue: Latin America 2019
Company: NAILBITER Inc.
Date: April 7, 2019
Authors: Amishi Takalkar, Luke Orphanides

Videos

Getting to know you

Catalogue: Congress 2018
Company: Toluna
Date: September 23, 2018
Author: Paul Twite

Videos

A game changer in understanding toy purchasers

Catalogue: Congress 2018
Company: Netquest
Date: September 23, 2018
Authors: Marc Smaluhn, Raul Gordo

Research papers

A game changer in the understanding of toy consumer

Catalogue: Congress 2018
Company: Netquest
Date: September 23, 2018
Authors: Joaquim Bretcha, María Payá, Raul Gordo, Marc Smaluhn

Videos

Growing your brand through connecting the dots

Catalogue: ESOMAR Shopping Experience Seminar 2018
Date: June 6, 2018
Author: Lindsay Cowan

Videos

Identifying and sizing growth opportunities for brands trough mapping the consumer journey

Catalogue: Asia Pacific 2018: Data Research Insights Vision Excellence
Company: Kantar
Date: May 13, 2018
Authors: Hernan Sanchez, Yee Mei Chan

Research papers

Find & accelerate revenue growth for brands

Catalogue: Asia Pacific 2018: Data Research Insights Vision Excellence
Company: Kantar
Date: May 13, 2018
Authors: Yee Mei Chan, Herman Sanchez, Kimberley Hiu