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Mattos, M. (2012a, May 03). Sustainable Brazil. ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/sustainable-brazil
Mattos and Werneck (2002a, May 12). Reckitt Benckiser Brazil . ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/reckitt-benckiser-brazil-
Filho et al. (2001a, May 01). Static and dynamic models in clients satisfaction studies . ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/static-and-dynamic-models-in-clients-satisfaction-studies-
Filho et al. (2001a, May 01). Static and dynamic models in client satisfaction studies (Portuguese). ANA - ESOMAR. Retrieved September 26, 2024, from