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Crosby, Grisaffe and Marra (1993a, September 01). The impact of quality and customer satisfaction on employee organizational commitment. ANA - ESOMAR. Retrieved September 26, 2024, from
Polesz, T. B. (1993a, September 01). The assessment of communication quality. ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/the-assessment-of-communication-quality
Brown, D. (1993a, September 01). The effect of TQM on research- and vice versa. ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/the-effect-of-tqm-on-research--and-vice-versa
Le Bel, J. L. (1993a, September 01). An innovative application of conjoint analysis in satisfaction research. ANA - ESOMAR. Retrieved September 26, 2024, from
Auliard, O. (1993a, September 01). Caruso. ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/caruso
Vahue and Pring (1993a, September 01). Now you see it, now you don't: Quality and the art of graphic data presentation. ANA - ESOMAR. Retrieved September 26, 2024, from
Callingham and Smith (1993a, September 01). Why the drive for quality?. ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/why-the-drive-for-quality-
Mezquida and Alós (1993a, September 01). The contribution of market research to the Para-Olympic games. ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/the-contribution-of-market-research-to-the-para-olympic-games
Dexter and Smith (1993a, September 01). Quality in market research. ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/quality-in-market-research