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Lagendijk, P. (1994a, June 15). Insurance brokers and their clients. ANA - ESOMAR. Retrieved June 21, 2024, from
https://ana.esomar.org/documents/insurance-brokers-and-their-clients
Schiavone, N. P. (1994a, May 01). Quality methods, quality results! . ANA - ESOMAR. Retrieved June 21, 2024, from
https://ana.esomar.org/documents/quality-methods-quality-results-
Walker, S. (1993a, September 01). The role of staff research in total quality management. ANA - ESOMAR. Retrieved June 21, 2024, from
https://ana.esomar.org/documents/the-role-of-staff-research-in-total-quality-management
Mutz, Greig and Howell (1993a, June 15). Customer, dealer and employee satisfaction. ANA - ESOMAR. Retrieved June 21, 2024, from
https://ana.esomar.org/documents/customer-dealer-and-employee-satisfaction
Chudy and Sant (1993a, June 15). Customer driven competitive positioning. ANA - ESOMAR. Retrieved June 21, 2024, from
https://ana.esomar.org/documents/customer-driven-competitive-positioning
Kräh, H. (1992a, June 15). Market research for mergers and acquisitions. ANA - ESOMAR. Retrieved June 21, 2024, from
https://ana.esomar.org/documents/market-research-for-mergers-and-acquisitions
Schiavone, N. P. (1992a, June 15). Quality methods, quality results! An axiom. ANA - ESOMAR. Retrieved June 21, 2024, from
https://ana.esomar.org/documents/quality-methods-quality-results-an-axiom
Svennevig and Olszewski (1992a, June 15). Researching Central and Eastern Europe. ANA - ESOMAR. Retrieved June 21, 2024, from
https://ana.esomar.org/documents/researching-central-and-eastern-europe
Hofmeyr, J. (1989a, June 15). Mobilizing values to slice up the market. ANA - ESOMAR. Retrieved June 21, 2024, from
https://ana.esomar.org/documents/mobilizing-values-to-slice-up-the-market