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Patterson, R. (1997a, June 15). Loyalty cards. ANA - ESOMAR. Retrieved June 22, 2024, from
https://ana.esomar.org/documents/loyalty-cards
Gramond, F. (1996a, February 01). Farmer's image of and attitudes towards seeds and genetic research since the cap reform. ANA - ESOMAR. Retrieved June 22, 2024, from
Harding, C. (1995a, June 15). Evaluating commercial communication effectiveness. ANA - ESOMAR. Retrieved June 22, 2024, from
https://ana.esomar.org/documents/evaluating-commercial-communication-effectiveness
Walker, S. (1993a, September 01). The role of staff research in total quality management. ANA - ESOMAR. Retrieved June 22, 2024, from
https://ana.esomar.org/documents/the-role-of-staff-research-in-total-quality-management
Stubbs, R. J. (1993a, September 01). ISO 9000. ANA - ESOMAR. Retrieved June 22, 2024, from
https://ana.esomar.org/documents/iso-9000
Currie and Turner (1993a, June 15). The clash between politics and the market. ANA - ESOMAR. Retrieved June 22, 2024, from
https://ana.esomar.org/documents/the-clash-between-politics-and-the-market
Burns, T. (1993a, June 15). Customer research in a non-competitive environment. ANA - ESOMAR. Retrieved June 22, 2024, from
https://ana.esomar.org/documents/customer-research-in-a-non-competitive-environment
Vaubrun and Gosschalk (1992a, September 01). The role of research in evaluating and improving public services . ANA - ESOMAR. Retrieved June 22, 2024, from
https://ana.esomar.org/documents/the-role-of-research-in-evaluating-and-improving-public-services-