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Mohan, A. (2020a, November 02). Solving the paradoxes of the mobile- first world!. ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/solving-the-paradoxes-of-the-mobile--first-world-
Bowen, M. (2020a, June 18). Fearless failure. ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/fearless-failure
Meacci and Houweling (1993a, June 15). A model for single source measurement of external customer satisfaction. ANA - ESOMAR. Retrieved September 26, 2024, from
Jarvis and Scharioth (1991a, September 08). Beyond customer satisfaction . ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/beyond-customer-satisfaction-
, C. (1972a, December 01). Exploratory research on coupon-collecting and gift-catalogues. ANA - ESOMAR. Retrieved September 26, 2024, from
https://ana.esomar.org/documents/exploratory-research-on-coupon-collecting-and-gift-catalogues