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Klitvad, E. (1994a, June 15). Re-engineered research program for print advertising on the B-T-B market. ANA - ESOMAR. Retrieved May 20, 2024, from
Kiefl, B. (1994a, May 01). How to double your audience. ANA - ESOMAR. Retrieved May 20, 2024, from
https://ana.esomar.org/documents/how-to-double-your-audience
Harvey and Purdye (1994a, May 01). TV audience measurement around the world. ANA - ESOMAR. Retrieved May 20, 2024, from
https://ana.esomar.org/documents/tv-audience-measurement-around-the-world
Badhe and Ahluwalia (1994a, January 01). Hard to get respondents. ANA - ESOMAR. Retrieved May 20, 2024, from
https://ana.esomar.org/documents/hard-to-get-respondents
McNeil, R. (1993a, September 01). Staff research and total quality management. ANA - ESOMAR. Retrieved May 20, 2024, from
https://ana.esomar.org/documents/staff-research-and-total-quality-management
Petty and Hewitt (1993a, September 01). In TQ, the process can be as important as the results. ANA - ESOMAR. Retrieved May 20, 2024, from
https://ana.esomar.org/documents/in-tq-the-process-can-be-as-important-as-the-results
Hall and Mesure (1993a, September 01). Implementing internal customer satisfaction measurement within a market research agency. ANA - ESOMAR. Retrieved May 20, 2024, from
Mutz, Greig and Howell (1993a, June 15). Customer, dealer and employee satisfaction. ANA - ESOMAR. Retrieved May 20, 2024, from
https://ana.esomar.org/documents/customer-dealer-and-employee-satisfaction
Batalla, F. (1993a, June 15). Expert or consumer language? Why not both?. ANA - ESOMAR. Retrieved May 20, 2024, from
https://ana.esomar.org/documents/expert-or-consumer-language-why-not-both-