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Videos

Implementing The new generation of customer experience (CX) analytics

p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'}The implemented solution not only delivers deeper, more actionable insights in a scalable way but also provides the option to reduce survey time. We found that its automated text...

Catalogue: Client Summit 2019- Spring Edition
Author: Rajul Jain
Company: Microsoft
June 27, 2019
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Citation

Jain, R. (2019a, June 27). Implementing The new generation of customer experience (CX) analytics. ANA - ESOMAR. Retrieved April 29, 2024, from


https://ana.esomar.org/documents/implementing-the-new-generation-of-customer-experience-cx-analytics


Videos

Accessible design

p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'}Disability affects one billion people or approx. 15% of the global population. By ignoring these voices, we limit the reach of our products and undermine the representativeness of...

Catalogue: Client Summit 2019- Spring Edition
Authors: Kristin Hamlyn, Marcy Chartier
Company: Microsoft
June 27, 2019
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Citation

Hamlyn and Chartier (2019a, June 27). Accessible design. ANA - ESOMAR. Retrieved April 29, 2024, from


https://ana.esomar.org/documents/accessible-design


Videos

From Big Data to big decisions

In a world of Big Data and an ever-widening variety of data types, technological tools and infrastructure, while not glamorous, are mission-critical to insights creation and building a data-driven business culture. Microsoft's Market Research team...

Catalogue: Big Data World 2016: Understanding People Through Smart Data
Authors: Ilana Saarikko, Reed Cundiff
Company: Microsoft
June 15, 2016
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Citation

Saarikko and Cundiff (2016a, June 15). From Big Data to big decisions. ANA - ESOMAR. Retrieved April 29, 2024, from


https://ana.esomar.org/documents/from-big-data-to-big-decisions