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Hansen, Faarup and Christensen (1997a, June 15). Store loyalty, frequency of shopping and their determinants. ANA - ESOMAR. Retrieved June 13, 2024, from
https://ana.esomar.org/documents/store-loyalty-frequency-of-shopping-and-their-determinants
Liz and Almeida (1997a, June 15). Are you ready to shop on-line?. ANA - ESOMAR. Retrieved June 13, 2024, from
https://ana.esomar.org/documents/are-you-ready-to-shop-on-line-
Richards, T. (1997a, June 15). Buying loyalty VS. building commitment developing. ANA - ESOMAR. Retrieved June 13, 2024, from
https://ana.esomar.org/documents/buying-loyalty-vs-building-commitment-developing
Shingleton, J. P. (1997a, June 15). Development of petrol retailing in the United Kingdom. ANA - ESOMAR. Retrieved June 13, 2024, from
https://ana.esomar.org/documents/development-of-petrol-retailing-in-the-united-kingdom
Schmeichel, N. (1997a, June 15). Customer satisfaction in the distribution line (Spanish). ANA - ESOMAR. Retrieved June 13, 2024, from
https://ana.esomar.org/documents/customer-satisfaction-in-the-distribution-line-spanish-
Kajalo, S. (1997a, June 15). Deregulation of Sunday trading . ANA - ESOMAR. Retrieved June 13, 2024, from
https://ana.esomar.org/documents/deregulation-of-sunday-trading-
Qureshi and Baker (1997a, June 15). Category management and effective consumer response. ANA - ESOMAR. Retrieved June 13, 2024, from
https://ana.esomar.org/documents/category-management-and-effective-consumer-response
Roy and Das Munshi (1997a, June 15). Supermarkets and the small independent retailer. ANA - ESOMAR. Retrieved June 13, 2024, from
https://ana.esomar.org/documents/supermarkets-and-the-small-independent-retailer
Drtina and Pospisil (1997a, June 15). Local retailers counter multinationals. ANA - ESOMAR. Retrieved June 13, 2024, from
https://ana.esomar.org/documents/local-retailers-counter-multinationals