Catalogue: "ESOMAR Customer Relationship Management Conference 2002"

ANA has found 16 results for you, in 415 ms.
Didn’t find what you were looking for? Try the Advanced Search!

Research papers

Using customer perceptions

Catalogue: ESOMAR Customer Relationship Management Conference 2002
Date: March 17, 2002
Authors: John H. Hughes, Engracia Perez-Prada

Research papers

The customer satisfaction measurement and listening revolution

Catalogue: ESOMAR Customer Relationship Management Conference 2002
Date: March 17, 2002
Authors: Jean-Paul Dayan, Gérard Bon, Laurent Depond

Research papers

Targeting consumers for new brands

Catalogue: ESOMAR Customer Relationship Management Conference 2002
Company: Nielsen
Date: March 17, 2002
Author: James Miller

Research papers

Predictive churn modeling in the wireless industry

Catalogue: ESOMAR Customer Relationship Management Conference 2002
Date: March 17, 2002
Author: Ksenija Draskovic-Krunic

Research papers

No successful CRM without MRC

Catalogue: ESOMAR Customer Relationship Management Conference 2002
Company: Kantar
Date: March 17, 2002
Author: Thomas Liehr

Research papers

Market research

Catalogue: ESOMAR Customer Relationship Management Conference 2002
Company: QRi Consulting Ltd.
Date: March 17, 2002
Authors: Peter Cooper, Susan Baker

Research papers

Linking customer and employee satisfaction to financial performance

Catalogue: ESOMAR Customer Relationship Management Conference 2002
Company: Market Probe International, Inc.
Date: March 17, 2002
Author: Derek R. Allen

Research papers

From holistic marketing to holistic customers

Catalogue: ESOMAR Customer Relationship Management Conference 2002
Date: March 17, 2002
Authors: Roger Donbavand, Maryan Broadbent

Research papers

From customer research to CRM

Catalogue: ESOMAR Customer Relationship Management Conference 2002
Date: March 17, 2002
Authors: Farrokh Suntook, Chris Brooke

Research papers

Extracting MR samples from large CRM databases

Catalogue: ESOMAR Customer Relationship Management Conference 2002
Date: March 17, 2002
Authors: Mark Katz, Robert Jacob, Julian Simpson

Research papers

Email, chat lines, newsgroups

Catalogue: ESOMAR Customer Relationship Management Conference 2002
Date: March 17, 2002
Author: Alessandro Zanasi

Research papers

Can CRM work in emerging markets?

Catalogue: ESOMAR Customer Relationship Management Conference 2002
Company: McKinsey & Company
Date: March 17, 2002
Authors: Sungmi Chung, Mike Sherman