Catalogue: "Seminar 1993: The Ideal Product, The Ideal Costumer, The Ideal Company?"

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Research papers

The ideal customer

Catalogue: Seminar 1993: The Ideal Product, The Ideal Costumer, The Ideal Company?
Date: June 15, 1993
Author: Richard Brookes

Research papers

Self discovery

Catalogue: Seminar 1993: The Ideal Product, The Ideal Costumer, The Ideal Company?
Date: June 15, 1993
Author: Simon L. Jones

Research papers

Satisfied or satiated?

Catalogue: Seminar 1993: The Ideal Product, The Ideal Costumer, The Ideal Company?
Date: June 15, 1993
Authors: Peter Bartram, Mary Bartram

Research papers

Satisfied clients

Catalogue: Seminar 1993: The Ideal Product, The Ideal Costumer, The Ideal Company?
Date: June 15, 1993
Author: Abraham D. de Vos

Research papers

Royal Mail's customer perception and satisfaction index (CPSI)

Catalogue: Seminar 1993: The Ideal Product, The Ideal Costumer, The Ideal Company?
Date: June 15, 1993
Authors: Paul White, Roger Banks

Research papers

Proactive relationship management

Catalogue: Seminar 1993: The Ideal Product, The Ideal Costumer, The Ideal Company?
Company: Maritz Research
Date: June 15, 1993
Author: Richard J. Cottrell

Research papers

Myth or reality?

Catalogue: Seminar 1993: The Ideal Product, The Ideal Costumer, The Ideal Company?
Date: June 15, 1993
Authors: Mark G. J. Hodson, Robert Falconer

Research papers

Measuring consumer expectations and satisfactions

Catalogue: Seminar 1993: The Ideal Product, The Ideal Costumer, The Ideal Company?
Date: June 15, 1993
Author: Barbara R. Lewis

Research papers

Gambling

Catalogue: Seminar 1993: The Ideal Product, The Ideal Costumer, The Ideal Company?
Company: GfK
Date: June 15, 1993
Authors: Mario Pregesbauer, Rudolf Bretschneider

Research papers

Customer, dealer and employee satisfaction

Catalogue: Seminar 1993: The Ideal Product, The Ideal Costumer, The Ideal Company?
Date: June 15, 1993
Authors: Gary Mutz, Ian D. Greig, Simon Howell

Research papers

Customer service research for the inland revenue

Catalogue: Seminar 1993: The Ideal Product, The Ideal Costumer, The Ideal Company?
Date: June 15, 1993
Authors: Pauline Eaton, Susan Blackall

Research papers

Customer research in a non-competitive environment

Catalogue: Seminar 1993: The Ideal Product, The Ideal Costumer, The Ideal Company?
Company: IPSOS
Date: June 15, 1993
Author: Tim Burns