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Ziffer, J. (2014a, June 15). The client experience. ANA - ESOMAR. Retrieved September 20, 2024, from
https://ana.esomar.org/documents/the-client-experience
Ziffer and Mabey (2014a, June 15). Conducting global online qualitative research. ANA - ESOMAR. Retrieved September 20, 2024, from
https://ana.esomar.org/documents/conducting-global-online-qualitative-research