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Rodriguez and Nadel (2002a, May 12). The Holy Grail . ANA - ESOMAR. Retrieved September 21, 2024, from
https://ana.esomar.org/documents/the-holy-grail-
Parrett and Alioto (2002a, May 12). The use of "respondent-based intelligent" surveys in cross-national research . ANA - ESOMAR. Retrieved September 21, 2024, from
Franco and Giraldo (2002a, May 12). Quantitative and qualitative study of shopper behaviour in hypermarkets. ANA - ESOMAR. Retrieved September 21, 2024, from
del Rosario Bruera, M. (2002a, May 12). Travelpass . ANA - ESOMAR. Retrieved September 21, 2024, from
https://ana.esomar.org/documents/travelpass-
Magariños, Soto, Czajka, Pérez EcheverrÃa and Moiguer (2002a, May 12). A new retail format, a new way of building relationships. ANA - ESOMAR. Retrieved September 21, 2024, from
https://ana.esomar.org/documents/a-new-retail-format-a-new-way-of-building-relationships
White, O. M. (2002a, May 12). The emergence of single marketing . ANA - ESOMAR. Retrieved September 21, 2024, from
https://ana.esomar.org/documents/the-emergence-of-single-marketing-
Mattos and Werneck (2002a, May 12). Reckitt Benckiser Brazil . ANA - ESOMAR. Retrieved September 21, 2024, from
https://ana.esomar.org/documents/reckitt-benckiser-brazil-
Dayan, Bon and Depond (2002a, March 17). The customer satisfaction measurement and listening revolution . ANA - ESOMAR. Retrieved September 21, 2024, from
https://ana.esomar.org/documents/the-customer-satisfaction-measurement-and-listening-revolution-
Zanasi, A. (2002a, March 17). Email, chat lines, newsgroups . ANA - ESOMAR. Retrieved September 21, 2024, from
https://ana.esomar.org/documents/email-chat-lines-newsgroups-