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Webinars

What makes for a successful, growing research agency?

The secret to growing a successful research agency is really no secret at all. It is all around us, exemplified by those companies who consistently grow, both in size and in stature. In this webinar, we will examine the evidence before us - what...

Catalogue: Webinars 2021
Authors: Simon Chadwick, Jeffrey Henning
April 21, 2021
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Citation

Chadwick and Henning (2021a, April 21). What makes for a successful, growing research agency?. ANA - ESOMAR. Retrieved June 07, 2024, from


https://ana.esomar.org/documents/what-makes-for-a-successful-growing-research-agency-


Webinars

Customer experience: Where it's been and where it's heading

As organizations improve their Customer Experience (CX) capabilities through better skills and technology, the nature of CX is changing. While collecting survey feedback had been a primary focus for CX programs, organizations are more acutely...

Catalogue: Webinars 2020
Author: Bruce Temkin
Company: Qualtrics XM Institute
October 29, 2020
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Citation

Temkin, B. (2020a, October 29). Customer experience: Where it's been and where it's heading. ANA - ESOMAR. Retrieved June 07, 2024, from


https://ana.esomar.org/documents/customer-experience-where-it-s-been-and-where-it-s-heading


Webinars

Theory and back again: A researcher's tale

Join Zontziry 'Z' Johnson of Zappi for a presentation on the market research process and how it drives business decisions. Theoretically, market research is a core set of steps that works in conjunction with the rest of an organization's efforts...

Catalogue: Webinars 2020
Authors: Jeffrey Henning, Zontziry Johnson, Angela Canin
Company: ZappiStore
July 8, 2020
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Citation

Henning, Johnson and Canin (2020a, July 08). Theory and back again: A researcher's tale. ANA - ESOMAR. Retrieved June 07, 2024, from


https://ana.esomar.org/documents/theory-and-back-again-a-researcher-s-tale